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  • Customers like
    • Locations7
    • Beautiful place3
    • Facilities2
  • Customers don't like
    • Not delivered what was said13
    • Terrible service8
    • Unauthorized charges5

My experience was actually good, the time was long, but I walk away with 2 trips. Add comment

  • Aug 22
  • Hotels and Resorts
  • Bullard, Texas
  • Silverleaf Resorts Presentation
  • 1
  • 1
  • 271
  • REVIEW RATING 5/5

My husband and I are in the same situation as a lot of people. I'm glad some people were able to get out within the 6 days. We aren't so lucky. As a matter of fact our sales rep didn't even go over the cancellation process for more than two seconds( the first time that is) she told us we had 5 days and that's it. They then called us in two weeks later for new owners orientation that they said... Read more

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  • Aug 22
  • Hotels and Resorts
  • Houston, Texas
  • Silverleaf Resorts Vacation Package
  • 78
  • REVIEW RATING 4/5

They tell you you waste more money on doing trips withought their resort...but not really.... every month you pay yet you xan only stay the night if its your color code season...say you get winter you can only stay on winter ...i mean you can go but not stay wich is kinda uncomfterble because you get tired you obviously want somewherr to put your stuff in or take a shower or whatever the case... Read more

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  • Aug 19
  • Hotels and Resorts
  • Red Hill, South Carolina
  • Silverleaf Resorts Vacation Package
  • 2
  • 2
  • 281
  • REVIEW RATING 5/5

My husband "won" a 3 day trip for $79 at Six Flags. The rep took his credit card & charged him right away and told us to call to set up our package. This was set up as a raffle & was very vague. We spoke with a person twice and was told we would need to set up an appointment to receive our package. When we called to reserve our spot we were asked about our income. We were told because we... Read more

Was this review helpful? 2 0

  • Aug 18
  • Hotels and Resorts
  • Las Vegas, Nevada
  • Sampler Vacation Time Share
  • 102
  • REVIEW RATING 4/5

Vacationed using my Silver Leaf time share in Las Vegas. The booked me in the most tacky, nasty place ever... Palace Station court yard motel...wasn't even part of the hotel. Was in a separate building from hotel. Buffet was garbage, the food was half *** AND serving area was dirty as ***. Our room was small and nasty. I cost extra if you want to be able to watch decent TV; MOVIE CHANNEL ,... Read more

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  • Aug 18
  • Hotels and Resorts
  • Las Vegas, Nevada
  • Silver Leaf Resorts
  • 112
  • REVIEW RATING 4/5

Ok, so we took our vacation using the Sliver Leaf time share. I submitted my request in late May and got the ok to go as planned. We were in Vegas for almost a week and spent the last TWO days using the time share at Palace Station. We were so excited from the looks of the hotel from the outside. They have the actual Hotel and what looks like a courtyard motel. This is were Silver Leaf booked... Read more

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  • Aug 17
  • Hotels and Resorts
  • Flint, Texas
  • 121
  • REVIEW RATING 4/5

by Kevin Stoda, Oman Silverleaf has had a checkered history with me--but generally it has been a positive story. Silverleaf Resorts have been bought out several times over the past decade and a half. Currently, it is owned by an arm of Holiday Inn. When I bought on to Silverleaf Villages resort in Texas in 1999, I acquired an older ENDLESS ESCAPE property for about 7000-plus dollars. In the years... Read more

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  • Aug 13
  • Other
  • Sugar Land, Texas
  • Resourts
  • 167
  • REVIEW RATING 4/5

I have used my Silverleaf account to stay at Piney Shores, The Villages and the Seaside Resort and so far everything has worked out pretty well. We were only able to stay in a Presidential once but it was great. We were at The Villages for Thanksgiving last year. We had all of our family, 11 of us. They gave us 2 Presidential Suites for our family right next door to each other. It was... Read more

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  • Aug 11
  • Hotels and Resorts
  • Chicago, Illinois
  • Silverleaf Resorts Vacation Package
  • 151
  • REVIEW RATING 4/5

I purchased a vacation package at Miller Park in Milwaukee and had nothing but issues. I was told by the salesperson they would take the money out in a week...3 days later I was charged. I was then overcharged for the package $79 turned into $90.85, yet my receipt stated $79. When I called to have the situation looked into, Customer Service was rude and very unhelpful. I ended up canceling the... Read more

Was this review helpful? 1 0

Tried to cancel "vacation ownership" my financial situation changed and i was told i could use my bonus time anytime. Was a complete misrepresentation by 3 employees at oak n spruce it was month after my dsposit was charged already talked to someone from oak n spruce told me they sold my loan Add comment

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