Silverleaf Resorts replies to the posters

This company is subscribed to our CSR plan

1.7
  • Beautiful place1 votes
  • Terrible service2 votes
  • Not delivered what was said2 votes
  • Unauthorized charges2 votes
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  • 1 day ago
  • Hotels and Resorts
  • Colleyville, Texas
  • Positive Experience
  • 76
  • REVIEW RATING 2/5

I thought this was a scam and I went out their and it was absolutely beautiful and the people that work thirty are so kind and just wanna help and the prizes were awesome I'm so glad I joined them Read more

Was this review helpful? 0 3

  • Jan 20
  • Cruises and Ships
  • Atlanta, Georgia
  • Cruise
  • 3
  • 3
  • 486
  • REVIEW RATING 5/5

Was sold on a cruise for &99.00 for 2 people 4 days and 3 nights all we had to do was sit through a 90 min. sales pitch on a timeshare. Sounds great right well first of all the sales pitch took 2-1/2 hrs and then when we went to register for the cruise found out if you go during peak times it's an extra $200.00 per person. What a load of *** don't buy into any of the *** they are selling its... Read more

Was this review helpful? 1 3

  • Jan 19
  • Hotels and Resorts
  • Huntsville, Texas
  • Timeshare
  • 3
  • 3
  • 283
  • REVIEW RATING 5/5

We are currently trying to get rid of them. They called us a total of 569 times both at work and at home last month. We set up a meeting with a courier to try and get my father removed from "owner" status and they never showed up and would not return our phone calls. We added my father supposedly just as a user. We were told that is all he would be. Now they are harassing him also and claim he is... Read more

Was this review helpful? 1 2

  • Jan 19
  • Hotels and Resorts
  • Canyon Lake, Texas
  • Presentation Appointment
  • 115
  • REVIEW RATING 3/5

Here at silver leaf in the hill county waitin for over an hour for my scheduled appt right now. Have asked several times and received no feedback Read more

Was this review helpful? 0 1

  • Jan 15
  • Employees and Ex-employees
  • Winder, Georgia
  • Timeshare
  • 496
  • REVIEW RATING 5/5

Some tips from a former employee on the way they scam you! EVERYONE gets free bonus time!! They will tell you, that its special and your lucky but thats a lie. Everyone recieves it. Second you can still cancel if you threaten them that you will get an attorney. We always had to let them cancel when someone mentions that. Also there is a 89 dollar a year renewal that is in the rci enrollment page... Read more

Was this review helpful? 4 2

With Official Company Response

  • Jan 15
  • Hotels and Resorts
  • New Haven, Connecticut
  • 1
  • 1
  • 245
  • REVIEW RATING 5/5

We started with the purchase of a trial program. We did upgrade 2 times. Each time we were informed we would be able to sell back if we didn't like it. Now that we are trying to sell back they tell us they don't do that. Read more

Was this review helpful? 0 2

With Official Company Response

  • Jan 13
  • Hotels and Resorts
  • Lawrenceville, Georgia
  • Vacation Plan
  • 2
  • 2
  • 353
  • REVIEW RATING 5/5

Was convinced by the sales rep to buy $80 plan.. I was still saying no but my husband gave in... Read more

Was this review helpful? 0 1

With Official Company Response

  • Jan 11
  • Hotels and Resorts
  • Arlington, Texas
  • 1
  • 1
  • 355
  • REVIEW RATING 5/5

Waist of time, scam for your money!!! Impossible to win anything dont go Read more

Was this review helpful? 2 2

With Official Company Response

  • Jan 10
  • Hotels and Resorts
  • Bristol, Connecticut
  • Timeshare
  • 2
  • 2
  • 318
  • REVIEW RATING 5/5

Bought a timeshare with Silverleaf and went back for what they called changes to their programs. Turned out they wanted to upgrade and get more money out of us. Well after 5 hours with the representative we upgraded to Presidential. It ended up costing us more money and another hour waiting to sign papers. I was there with my husband and handicapped daughter and they just wouldn't let us out... Read more

Was this review helpful? 2 2

  • Jan 10
  • Employees and Ex-employees
  • Arlington, Texas
  • Employee Experience
  • 648
  • REVIEW RATING 5/5

I use to Work at Silverleaf and let me just say from workingv on the inside grounds of this company it's a scam! I started working there in the beginning of 2013 and thought hey I'm a single mom in my late thirties with 2 kids and I heard the pay was great. So I took the job. At first it was enjoyable. After a few weeks the pressure and stress you deal with was unbelievable! Managers yelling at... Read more

Was this review helpful? 6 2

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