Silverleaf Resorts Complaints and Reviews
We have owned a timeshare with Silverleaf since 1988. At the time we bought the timeshare, our contract stated that we would have unlimited getaways with no cost to us at any Silverleaf location. Just paid $55.00 for a getaway in Florida. When I called to find out why I was charged, the man stated that it was because the state of Florida told Silverleaf that anyone who uses a "getaway" on the weekend would now be charged $55.00??!! The state of...Read more
We have been owners at Silverleaf since 2001. I am sick and tired of the maintenance fees constantly being raised. When they raised them last year I called owner services and was told they were being raised so they could put wifi in all the units. NOT done!! Since we are Diamond Club we are supposed to be able to check out at noon. Not anymore!!! Reason-we don't have the housekeeping staff to get everything cleaned before the next people check...Read more
I feel exactly the same way! We have been owners for over 15 years! I don't care if I get the money back - that is not the point! I am outraged at the treatment by Silverleaf as well - I just got off the phone with a Mark Baker and he was not going to help me in any way. I asked, "What is Silverleaf going to do to stand by their customers and their contracts?" He informed me that they can take away my bonus time at any time they wanted AND can...Read more
Silverleaf Resorts Vacation Ownership Review
by anonymous #997716
We are Silverleaf owners have been for 20 years love all the vacations I have taken and I use my bonus time as much as possible. I am not happy with some ofvthe changes by new owners but I still go and use my bonus and week. My husband will not go to meetings because of the pressure they put on people to buy more. But if you have a timeshare use it get your moneys wirth out of it.
Short Review for January 11, 2017, pc_payment
by anonymous #989135
Hello , I am currently with silver leaf , and don't know how to get my money back ,
Silverleaf Resorts Vacation Ownership Review
by anonymous #974117
I have been getting increases in the maintenance fees. I have asked for the original contract to verify if there are statements for these increases unsuccessfully. I truly believe this is illegal. Please advise me of what should I do.
Short Review for November 24, 2016
by anonymous #960835
I have never get the benefits they offer me or what I expected, when i ask for a spot they never have space, and we are spending money for nathing, it has been the worse esperience that i have had, they told me that the contract can easily be canceled but is another big lie, i wish if somebody has the same complaint tell me what can i do to finish with this nightmare.
I leased a Nissan Leaf in Georgia. Before I signed off the paperwork, I asked if I move to California, may I return it to California? The answer is yes, I can return the vehicle to any dealership nationwide. Now I am trying to return to a dealership in Georgia that is close to where I live. (The inspection is done by Nissan ahead of time.)The dealership (Autonation in Marietta) said they do not have the space and will not accept it. I tried to...Read more
What's up with this new charge for a check in deposit of $115. I understand you get it back whenever your bank decides to give it back to you. But this is ridiculous. I have owned 2 resorts for over 25 years now. I don't pay for weekends and can stay up to 6 days on bonus time for FREE. That is what my contract says and I expect them to read my contract. This Holiday Hills company is horrible. They let their members stay in our resorts without...Read more
I have been a member of Silverleaf Resorts for several years now and I tell you if you are thinking about it don't do it, unless you enjoy being treated like *** when you call reservations. They argue with you and call you a liar when you have provided proof of you being correct. Service is rude as all get out and Silverleaf does nothing about it or care about it. True what I have read about the sales personal they do not tell you the whole true...Read more
So my husband and i was conned into one of those "Temperary deed" which they said was the best deal they could give. The deed is for one year and you pay 100 a month for it. Once the year is up you have a choice to continue or decline their offer and GET OUT card and not being stuck with this resort. So after we got it they invited us back for a "welcome free night stay" but in the a.m. they call u in and they try and get you to buy the actual...Read more
Silverleaf makes you feel like a fool they use every tactic possible to trick you piss3d consumers need to unite and file class action suit for illegal tactics and false misleading promises i have 3 accounts and i was told i would have access to that was only delivered once since I've been a member for several years and i feel silverleaf should be reprehendedRead more
I use a automatic bill pay service through USAA that I have had for 20 years. When USAA says they send a payment, they send it. I had a payment sent on December 23, 2016 and Orange Lake did not process it until January 12th and send ME a past due bill. Their holidays and vacations for their billing department is YOUR fault. BEWARE!! They are the only company I have EVER dealt with that you have to send in a payment 3 weeks in advance so they...Read more
I am told that now I have to pay taxes and dues now in January on all 3 of my properties or I can't book any time on my endless escape or as they call it now bonus time because of holiday Inn resorts policy is they expect in to be paid in January and they are not accepting monthly payments on the taxes and dues like silverleaf did. They don,t tell you this when you go to one of their meetings just that the founder of holiday Inn resorts is...Read more