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Silverleaf Resorts - Not happy

2.2
Details
Promise me the world have not seen it tell me I get a room anytime I want .Every time I go I got to go to a meeting and they try to get me to buy more .Now they tell me I have to call month in advance if I want a room. I just lost interest in this whole deal and I will need to get out I am still paying on my mortgage
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Review
#1577479 Review #1577479 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2500
Preferred solution
Let the company propose a solution

Silverleaf Resorts in Dallas, Texas - Bonus Time

We usually get a letter in June to see if we will be using our bonus time the middle of July. The letter never came. We called to schedule & was told our bonus time was given to someone else & we called to late. After telling them we didn't receive our letter they said they don't send them out anymore & we have to call ourselves. Then to find out we now have to pay every time we go. We want out so bad. Please add us to the law suit. Jake & Donna Thomas. donna4208@gmail.com
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Review
#1574691 Review #1574691 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Our story is so long, that it will take some time to write about the things that has happen to us over the years. We have been member since our children was very small and our youngest is now 36. Please let us know when there is an official lawsuit. Our children is...
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2 comments
TimeShareTalk
#1710770

There is a like minded group of people considering a lawsuit at this group. You will need to prove you are not an employee of Silverleaf or HICV: https://www.facebook.com/groups/661297700670190/

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Review
#1572998 Review #1572998 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I have a copy of the original contracts from 1994 and the verbiage is iron clad. They cannot legally force Endless Escape Owners to pay fees for bonus time. Endless Escapes Disclosure Statement Paragraph 1: In addition to the week you have purchased, you are entitled...
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3 comments
CookedDormouse742
#1724513

Did they let you book without a charge for bonus time with your contract/

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Review
#1570306 Review #1570306 is a subjective opinion of poster.
Pros
  • Resorts locations
Cons
  • Breach of contract
Reason of review
Breach of Contract
Preferred solution
Deliver product or service ordered
1.1
Details
My husband and I bought our timeshare back when we could still 'deed' the ownership to our children. Now that I am retired and my husband passed away, I am free to travel more. Since Holiday Inn Club bought Silverleaf, the maintenance fees have gone up steadily and...
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2 comments
TimeShareTalk
#1710771

There is a like minded group of people considering a lawsuit at this group. You will need to prove you are not an employee of Silverleaf or HICV: https://www.facebook.com/groups/661297700670190/

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Review
#1569289 Review #1569289 is a subjective opinion of poster.
Pros
  • Having bonus time and endless escape
Cons
  • Poor customer service since selling to holiday inn
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I had no idea how common our SilverLeaf story is. They got my mom to buy into a cabin thinking she had presidential level perks, Then upgraded to the white week i (think) Then I went in with her to figure out she mneeded 2 presidential weeks so we bought a second one...
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1 comment
TimeShareTalk
#1710772

There is a like minded group of people considering a lawsuit at this group. You will need to prove you are not an employee of Silverleaf or HICV: https://www.facebook.com/groups/661297700670190/

Review
#1567797 Review #1567797 is a subjective opinion of poster.
Pros
  • Idea of the things they were selling
Cons
  • Fact that almost everything they sold is nonexistant
Reason of review
Larceny is an accurate discription and should be dealt with as criminal act although I'm sure they have some legal loopholes in their favor
Preferred solution
Let the company propose a solution
I've had the endless escape for 25 plus years. I've seen the dues go up several times. I really didnt use it as much in the past few years because each time we visited, it seemed like we were getting pressured to purchase more. We hated to go because of this. The pet...
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Review
#1562493 Review #1562493 is a subjective opinion of poster.
Reason of review
Problems with payment
I,m filling a class action law suit against silverleaf and orange lake. You can't take away something or add to the contract that we signed years ago plus its all paid for.
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1 comment
Anonymous
#1703229

This resort investment has constantly changed since my original contract. They have doubled the maintenance fee and the accommodations have not improved that much. They do not honor the requests as promised either.

Review
#1559681 Review #1559681 is a subjective opinion of poster.
Reason of review
my endless escape
Loss
$150000
Preferred solution
Full refund

Silverleaf Resorts in Northeast Dallas, Texas - Another Silverleaf ripoff

1.5
Details
Silverleaf it trying to cheat it owners again. Theiy continue to raise the annual maintenance fee and now they are charging a fee to use the endless escape vacations. In the contract these were included with the ownership. Time for another class action lawsuit!
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Review
#1559370 Review #1559370 is a subjective opinion of poster.
Reason of review
Pricing issue

Silverleaf Resorts - Endless time Bonus

My husband and I purchased a timeshare before they build the first building we were showing in a trailer, but it was for retirement. Now after we have paid for it Our bonus time is no longer free we have to pay to use something we have paid for. AND WHAT IS THE CAP FOR MAINTENANCE FEES?
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Review
#1559126 Review #1559126 is a subjective opinion of poster.
Reason of review
Not as described/ advertised