Silverleaf Resorts
Silverleaf Resorts Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Silverleaf Resorts has 1.7 star rating based on 349 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Locations, Pre-holiday inn resort takeover when i was a valued customer.
Cons: Breach of contract, Not delivered what was said, That now we have to get attorney against silverleaf.Recent recommendations regarding this business are as follows: "Don’t, just don’t.", "Do not buy a time share!", "Run away as fast as you can. You will get screwed", "RUN! Do not but a Holiday Inn Timeshare!", "Don't Do it!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Silverleaf Resorts has 1.7 star rating based on 349 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Locations, Pre-holiday inn resort takeover when i was a valued customer.
Cons: Breach of contract, Not delivered what was said, That now we have to get attorney against silverleaf.Recent recommendations regarding this business are as follows: "Don’t, just don’t.", "Do not buy a time share!", "Run away as fast as you can. You will get screwed", "RUN! Do not but a Holiday Inn Timeshare!", "Don't Do it!".
Most users ask Silverleaf Resorts for the refund as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Poor experience
User's recommendation: Don’t, just don’t.
SILVERLEAF IS ILLEGALLY CHARGING OWNERS MAINTENANCE FEES
I was a manager at SILVERLEAF RESORTS and after looking at there contracts that they had owners sign I saw where they were illegally charging owners maintenance fees . I approached the director of financial services because I had heard that SILVERLEAF RESORTS used the money from maintenance fees so that managers could go on vacation trips for free and go to restaurants for free .
I told the director of financial services that this was very wrong to charge owners maintenance fees so that Silverleaf executives and or mangers could have there own personal pleasures for free !! Because I was a manager I discovered a lot of things they were doing were very illegal . I recently decided I could no longer work for them because there business ethics were terrible . I will find some owners of Silverleaf Resorts and I will be filing a lawsuit against Silverleaf Resorts because I feel like they owe the owners millions of dollars for illegally charging the owners monthly MAINTENANCE FEES !!
If any Silverleaf Owners want to join me please let me know . Thanks
Class Action Law Suit
Well, we have been involved with Silver Leaf since 1999 and like many have the endless escape, bonus time and have 2 Presidential units, and a lodge. We also have handicap access and Ambassador access if no Presidential units are available!
What a joke....sounds good in the sales room but NO ONE seems to have this information in their computers. This company has been sold so many times that it is like a yo-yo! Now, Holiday Inn Orange has bought it. Last visit to The Villages resulted in a salesman being extremely rude and pushing up against my husband.
When we complained corporate made excuses and were "sorry" but did not do anything about it. We need action...if interested stand behind your rights and LET'S take action.
Would be interested to hear from those willing to put forth the effort and help file a class action suit. Sorry folks, thought this was perfect for the golden years...think again.
Prize of 49,000?
We have to pay them because they decided to sell our resort!
We were informed they were selling our resort in Missouri.
Due to this decision, Silverleaf wanted us to change our resort, or will pick our resort and week, or charge us $2,100.00 for our week so they can sell it.
Why are we paying them to make money off of the selling of our week and resort!?
Should they pay us for our deed, so they can sell it?
We have owned our week the day of the purchase. We paid our maintenance fee every year then every month.
We were good time-share owners, and we are now treated like this.
Any justification for this!
User's recommendation: Do not buy a time share!
Getting cheated and I want out
- Too many to list
Preferred solution: Full refund
User's recommendation: Run away as fast as you can. You will get screwed
Breach of Contract
- Breach of contract deed
Preferred solution: Give my timeshare back to Holiday Inn. I don't want anything to do with them anymore.
User's recommendation: RUN! Do not but a Holiday Inn Timeshare!
Holiday Inn club vacations keeps wanting to take away and charge more for less
I agree with everybody else heres the latest I received email from them saying that owners with like holiday hills Hill country the villages Lake of the Woods they are wanting to reassign us other units they probably want to sell the property and profit millions of dollars I say give me my portion of the sale for my unit and they can have it
We as owners need to get together and file a class action suit against Holiday Inn club vacations
This place is a *** poor excuse for everything that matters, it should be shut down. Poor service and Poor accommodations .
- Hard to get in touch with
Preferred solution: nothing at all
User's recommendation: Don't Do it!!!
I would like to stop paying maintence fee
Preferred solution: Full refund
This is a terrible company that misrepresents the value you are receiving.
- Unscrupulous increase in bonus time charges
- That silverleaf resorts change companies to orange lake
- Silver leaf resorts
Preferred solution: Full refund
User's recommendation: Do not use this company. Stay clear away from these thieves.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mishawaka, IndianaContract fraud
We brought into Silverleaf Resorts in 1999. We never had any issues with them.
We gone to Texas, Illinois 3 to 4 times a year. We got in when they were running a special. It was called endless escape, this meant we never had to pay for bonus time. I had spine surgery in 2014 and we were not able to travel.
Then had family issues that took up all our spare time. My mom is 84 and has never gotten to go on a vacation like this, so I called to make a reservation and I was told it would cost us over $200 to go for the week. They was told the new company decided that everyone was going to pay extra. We never were told of this.
So I ask them how they could change our contract.
They basically said they can do what they want. We new Silverleaf had sold to Holiday Inn, but were never told of this until yesterday.
User's recommendation: Be very careful before you join this company
I worked also for Silver leaf while under construction...I was showing the property to prospective buyers. The sales pitch was the fact that this property was one of a kind focusing on the "RED" PA
User's recommendation: Run as fast as you can . It's a SCAM! !! IT DESIGNED TO PREDITORIZE
Unable to access the website for reservations hardly ever
- Nice facility and friendly staff
- Never get a reservation or online owners site to work
Preferred solution: Let the company propose a solution
User's recommendation: do not purchase
TOTAL DECEPTION /
- Maintenance fee resort fee per night fee high price on sale
- Did not live up to expectations
- Endless escape mistaken for bonus time hicv has gone too far
Preferred solution: I WANT OUT, TAKE IT BACK AND NO I AM NOT GOING TO PAY YOU TO TAKE IT BACK.
User's recommendation: NEVER, NEVER BUY - people are giving it away FREE!
Verry upset
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I’m also a owner. I enjoyed this placed before holiday inn took over, it’s crap now. How can I get out of this?
Since this post was from 11 years ago and we do not know if it is still valid, then maybe we should start up a new lawsuit. I know lots of other Silverleaf owners who feel they were scammed as well. Anyone know of a good attorney to get the ball rolling?
Count me in
If there is a lawsuit, I would like to join. I don't want to play for Endless/Bonus Time that used to be free.
I see people are still wanting to join the lawsuit against Silverleaf. Sense the original post was posted 11 years ago, I was wondering if they are still pursuing this lawsuit.
I am very interested in joining. rgreensr@***.com
I agree. cerveramax70@***.com, if i can help
I would like to join in this lawsuit. I want to get rid of my two units and they told me I need to pay out all year maintenance fees with interest and penalty for the monthly services including the months the facility was closed and I think thats wrong.
Also, I will forfeit the condos by Jan 2022 or have legal action as stopped paying in this budget Covid time.
The prices go up and the quality and bonuses go down. Help and thanks the comments!
I would like to join the lawsuit and dump our 2 Silverleaf Resorts ASAP. They've been paid off for 20 years, but the bonus fees, deposits and maintenance fees are all outrageous. I'm sick of their lies, deceit, disregard, disrespect, unapproved contract changes, and unavailability.
OUR FIX RIVER RESORT ( SHERIDAN, IL ) SILVERLEAF TIMESHARE was PAID IN FULL , but they put a LIEN on TITLE for not paying their MAINTENANCE FEES for some months, since we were not using it‼ I called them to request the TITLE & to advise them of our INTENT TO SELL our TIMESHARE & they told me that They failed to register/record the TITLE & therefore TITLE could not be cleared of LIEN - BECAUSE IT DUD NOT EXIST⁉ IT LOOKS LIKE WR GOT SCAMMED ‼ NEED TO FILE LAW SUIT, ASAP, regardless of new ownership by HOLIDAY INN