18270 Singing Wood Ln, Flint, TX 75762, USA
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65 comments

Update by user Jan 14

My wife and I called Silverleaf and spoke with a customer service manager. She explained to us they have received multiple complaints about the increase fees for Bonus time.

She went on to explain now, Silverleaf/Holiday Inn Vacation Club (HIVC) have NO plans (at this time) to eliminate fees. Also, if Silverleaf/HIVC received enough complaints about the fee increase, they may change fees or eliminate them completely. Which leads me to believe that this is just another way for HIVC ploy to get more money from Silverleaf members. Try to get us with $25.00 (Bonus time) and if that doesn't work, then eliminate the fee and make it look like their doing us a favor.

Furthermore when we asked if wanted to sale our timeshare she explained that we can sale it, no problem, but if we wanted to sale back to Silverleaf they would NOT pay for it and we would just sign/transfer our deed over to Silverleaf/HIVC.

We are now in the process of drafting a formal complaint letter to the President of Silverleaf, Pat Connolly, explaining our displeasure with Sivlerleaf/HVIC. We will keep up posted on any new updates.

Original review posted by user Dec 15, 2018

Over the years my wife and I have attended a number of Timeshare meetings. We never wanted to buy (rent) a timeshare due to me being in the U.

S. AIR FORCE (26 yrs.) and would not be able to take full advantage of it. While living in San Antonio we attended a Silverleaf Resort meeting and bought a timeshare. The main reasons we purchased, was because I was retired and could take full advantage of not only the FREE BONUS time and the week we bought.

Now their (Silverleaf and Holiday Inn Vacation Club) sending us a letter stating we have to pay for BONUS TIME and increased the weekend fee by $25.00. We pay our monthly maintenance fees. They make more than enough (run the numbers) in maintenance fees, (which I also pay every month) not to charge us for BONUS time.

I'll throw my name in the hat if there is a CLASS-ACTION law sui Angry t. This is not right.

Product or Service Mentioned: Silverleaf Resorts Holiday Inn Vacation Ownership.

Reason of review: Problems with payment.

Monetary Loss: $1500.

Preferred solution: Full refund.

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Anonymous
#1720805

WE also would like to join if a class action lawsuit is filed. Where can i find this information how to join?

We have same issue, use to have free bonus time for years and from this January have to pay a fee. It is illegal to change it.

PiquantPeacock453
#1716171

Hello- I have been an owner since 1994. I am one of the reasons that silverleaf was able to build more resorts.

But now these Holiday Inn people want to come in and act like I am no body. Want more money. Forget that.

I paid my units off. I would definitely be interested in a class action suit because they are taking advantage.

Anonymous
#1715939

i would like to join if a class action lawsuit is filed. doesn't seem right that Holiday Inn can just take our signed contracts/deeds and make changes to them. they are signed legal documents.

Anonymous
#1714834

Totally agree with you. The Endless Escapes Program should be Grandfathered and left alone.

That was the sole reason we purchased as well.

I had a rep tell me, I had enjoyed 17 years of it so its time to start paying for their upgrades... My answer was they have been upgrading prior to our purchase and every year since.

RotundSumatranElephant713
#1697262

Strongly Agree! We called several times to complain after receiving the letter of paying for over 20 year Endless Escapes contract.

We have gone from using Bonus Time 5-7 times a year, to using BT 1-2 times this year. Count us in any lawsuit.

GrouchyGull852
#1693043

Count me in too. Not happy with paying for bonus time.

FlakyGreyMouseLemur480
#1691387

If a Class Action Suit is filed, don't leave me out. We bought our TS with a condition that Bonus Time and Endless Escapes would "forever" be without fees.

Obviously that changed on January 9, 2019. My wife and I have been owners for 20 years.

I think they believe owners from 20/30 years ago are naive and won't care about a change in their terms and usage. They're wrong!

PluckyCanaanDog845
#1702780
@FlakyGreyMouseLemur480

owner for 22 years

FlakyGreyMouseLemur480
#1691386

If a Class Action Suit is filed, don't leave me out. We bought our TS with a condition that Bonus Time and Endless Escapes would "forever" be without fees.

Obviously that changed on January 9, 2019. My wife and I have been owners for 20 years.

I think they believe owners from 20/30 years ago are naive and won't care about a change in their terms and usage. They're wrong!

QuarrelsomeGecko842
#1754651
@FlakyGreyMouseLemur480

Agree. I would join class action law suit too.

Not only did they charge more for bonus time but also changed my week! Claiming a shift in the Gregorian calendar, sigh!

Anonymous
#1689599

I think we should start a class action suit. Contract / deed is for free bonus time when we purchased 30 years ago.

PhysicalPike650
#1684924

Agree additional fees are unfair, I will stand firm on backing legal action. Holiday Inn Club has managed to give Silverleaf Resorts a bad name. Sad to see a great program destroyed for no other reason than to increase company income.

Anonymous
#1674343

NEXT TIME YOU SHOULD TRY STAYING AT THE "MOTEL 6" OR THE "BUDGET INN" !!!!!!!!!!!!!!!!

VeneratedFly
#1670264

I recently made reservations thru IHG for some guests of mine at a resort . They charged the couple the $115 deposit to their bank card...it then left a - negative balance on the bank card.

I don't believe the resort should have done that. I can see how that could cause banking problems. I sure hope this guest does not get charged with insufficient funds! I am so disgusted with HICV & all the changes they have made...pushing members to buy points, charging $25 a night S thru Th & $75 for Fri.

& Sat...then they raise membership fees & maintenance fees. I have 3 letters written to AG for MO, FL & TX..I hope they will investigate this Timeshare scam which at least they Silver Leaf we had free BT. My husband & I are out close to $40,000 over 20+ years & it is getting worse!!

Disgusted ! LINda

GorgeousOtter683
#1674533
@VeneratedFly

I recently filled out a complaint form with the AG office in Florida. I am waiting for a response...I am in the process of having a law form send out a formal complaint to Patrick C.

to give notice. Rosendo Del Real Please do the same...

TimeShareTalk
#1663307

A group of owners is raising money for a lawsuit against Silverleaf. More information at the link below: https://www.gofundme.com/silverleaf-resorts-owners-attorney-fund?fbclid=IwAR37twl6NrgEsZsb7OmavGMjfCOZmALWibGdV_fo6KxYt2ek9bB6lzhuyVE

Anonymous
#1658406

Please count me in

Anonymous
#1654991

please count me in i also have been a member for over 10 years and am appailed by them charging us.thank you kathruyn5@yahoo.com

Anonymous
#1652399

I got a letter - count me in .....

Anonymous
#1639088

Contact Maxt@advcc.org he will send you a well written complaint letter and a link to the Texas Attorney General. I plan on submitting my complaint this week.

The Attorney General will act as our attorney if they take the case.

I've been an owner since 1998 and I'm devastated. Rosendo35@hotmail.com