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Take a 90 minute tour of resort, we promise it will only be 90 minutes, when complete you will get $100 they said. Go to tour, fine , look around at new buildings and amenities. Come back have not 1, not 2, but 3 people try and work a payment schedule, oh and someone...
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2.0
I didn't like
  • Billing
  • Unprofessional
  • Lies and bait and switch
#1076035
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I have been on a lease 16 years and now all of a sudden I can't use the resorts? No responses for emails, requested call backs go un made, hours on hold and multiple transfers just to be told call the people who just transferred you to me! customer service agents just...
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2.1
#1071980
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We received an invitation from Silverleaf resort in 1989 to come and join them some fun and enjoyment. If you attend a presentation about 60 minutes, we will received gifts. At the time we didn't know what a timeshare is. The sales talked was very promising and...
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1.2
I didn't like
  • Misleading sales tactics
  • Lies of the salesperson
  • Hotel options
#1071716
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Silverleaf Resorts - Horrible to old people

Silverleaf Resorts
#1050944
1.0
Details
This is 100% lawyer trap. Don't let elderly near these people. Perpetual contract scam. Fees forever, and to children. Go on vacation somewhere people. There's a very good reason they have a multi page contract. It's a scam!!!! *** no I don't want to be contacted!!!
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Silverleaf Resorts Account Review

Silverleaf Resorts
#1038374
1.4
Details
We did not attend the talk about the new owners of silverleaf & our account was blocked with a charge which made it not possible to book bonus time. Now they force you to attend or reach into your pockets for more money.
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Billing Practices
Exchange, Refund and Cancellation Policy
Facilities and Services
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Quality of Accommodation
Value for money
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Silverleaf Resorts Vacation Ownership Review

Silverleaf Resorts
#997716
4.5
Details
We are Silverleaf owners have been for 20 years love all the vacations I have taken and I use my bonus time as much as possible. I am not happy with some ofvthe changes by new owners but I still go and use my bonus and week. My husband will not go to meetings because of the pressure they put on people to buy more. But if you have a timeshare use it get your moneys wirth out of it.
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Cleanliness
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Short Review on January 11, 2017

Silverleaf Resorts
#989135
Hello , I am currently with silver leaf , and don't know how to get my money back ,
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Why is it since Holiday Inn mulch Silverleaf we cannot go to none of their resorts because we didn't buy a Holiday Inn but yet they can have people come to our Resorts and rent a room and then they want to charge us because it gets tore up we are charged maintenance...
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Anonymous
Anonymous

Stay out of hotel bars. You're rambling and incoherent. Thanks.

2.3
#1071672
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How many people was told when they bought Galveston that nothing would be built across the street that was a verbal agreement a handshake the signing of the papers and a transaction of the money in Texas that is a contract these people who bought this Holiday Inn they...
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#1071670
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I do was pressured into buying a timeshare 3 years ago. I want out now.. There were many things promised that weren't .. We get constant phone calls We were told it would be reported to our credit report, so paying on time even the increase of maintenance fees for 3...
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I was pressured to buy a time share with Silverleaf Resorts at the Hill Country Resort over 5 years ago. I paid over $12,000 for my time share which I have never used. They never tell you about the maintenance fees that they bill you for which are over $90 a month. You...
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Anonymous
Anonymous

If you are trying to sell it, good luck..I worked for the company and agree...they are problematic. If you want out I may be able to help...it's gonna sting but not like you'r...

Anonymous
Anonymous

You are correct. These timeshares are about as positive as an STD.

1.3
I didn't like
  • Lies and high pressure sales tactics
#1055925
Reply to reviews
Are you kidding me? Now I have to pay to use my week that I banked with them? I have been an owner for 18 years and have never had to pay to use my week before. Today, when I went into my reservation bank to make my reservation, there was a 75 dollar non refundable...
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De Soto, Missouri
#1053877
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Too many years experience with this company. Always promises of better - but more money wanted. After buying in with them in 1998 - after all these years I've got a fraction of what I've paid for. Because I refuse to sink more money in a sinking prospect, I'm no longer...
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Anonymous
Anonymous

I'm pissed a bout how they got bought out and now are a hotel style I purchased in 1995 have 2 deeds and they kept saying they're going to get Wi-Fi in the rooms and they stil...

#1049882
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Silverleaf Resorts - Find another place to stay
Silverleaf Resorts - Find another place to stay
Silverleaf Resorts - Find another place to stay
Silverleaf Resorts - Find another place to stay
Silverleaf Resorts - Find another place to stay
Silverleaf Resorts - Find another place to stay
Where do I start? I have been a Silverleaf owner for over 20 years, owning a Presidental at Kimberling City in Missouri. I decided to use bonus time to get away for a couple of days at Galveston (Silverleaf) and that is when everything went downhill. Ever since Holiday...
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Anonymous
Sylvtestertx

I was there in March 2017. Same issues minus the roaches. A/C was bad and we were forced to move. Phones didn't work,issues with stove - no quality control before checking in....

1.8
I liked
  • Location
I didn't like
  • Customer service
#1043247
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