Own a Time Share in Conroe,Tx.When we initailly upgraded to the Presidential we were promised a certain amount of times and days that we were going to be able to stay there.
After attempting to book reservations there we were told that we could only stay there during odd years and only on the blue days. We pay maintence fees evey month adn was actually charged twice for a month on our automatic draft fees. Silverleaf called and asked why we stopped automatic payments and if we would could just pay the charges. After explaining to them that it was their error the charges were still there and they have yet to contact me abck about this correction.
They can call you when it comes to them collecting their money but you cannot get a return phone call when youn need an explanation or have concerns.They make promises that they will not keep and need be sued and let me out of this *** contract.