I love spending time at Fox River. The employees are helpful and friendly.
When there is a problem in the unit they respond immediately. For example the sofa was abused by one own and was extremely stained. I called and in less than fifteen minutes someone was at my door. Within an hour they replaced the sofa.
Can't have better service. We had to have an emergency stay while in Branson, Missouri We went to the resort there told them are situation and they found a unit for us. We have had a timeshare unit there for approximately 10 years.
The only problem we had was dealing with a sales person that wanted to talk all day even when we said we didn't want to up grade. One time in 10 years yearly meetings
Product or Service Mentioned: Silverleaf Resorts Fox River Resort Vacation Ownership.
Reason of review: Good customer service.
I liked: Good customer service.
I didn't like: Sales men talk to much and run over the time on meetings.