I love spending time at Fox River. The employees are helpful and friendly.
When there is a problem in the unit they respond immediately. For example the sofa was abused by one own and was extremely stained. I called and in less than fifteen minutes someone was at my door. Within an hour they replaced the sofa.
Can't have better service. We had to have an emergency stay while in Branson, Missouri We went to the resort there told them are situation and they found a unit for us. We have had a timeshare unit there for approximately 10 years.
The only problem we had was dealing with a sales person that wanted to talk all day even when we said we didn't want to up grade. One time in 10 years yearly meetings
j19n95cl wrote the review because of good customer service at Silverleaf Resorts. Reviewer claimed that he or she wants Silverleaf Resorts to read this review and look into the issue (if any).
The most disappointing in user's experience was sales men talk to much and run over the time on meetings. Author liked the most good customer service. The author asks this business to contact him/ her to briefly discuss his/ her positive experience with the company.
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