I regret the day I ever agreed to become a silverleaf resort owner. I signed up at the Piney Shores location and ever since then anyone who I have spoken with it seems like they are only concerned with making sales and will tell you any falsities needed to do so.
Now I am stuck with a timeshare that I cannot use because they have taken away my ability to book bonus time reservations any year even though I was told it would not be affected. They sent paperwork for me to sign with a courier who did not know anything about the paperwork in her possession. When I attempted to book and could not, I called owner services but had to leave a message and my call was never returned.
I called again and when I expressed my dissatisfaction there was nothing they could do even though I was guaranteed no change to my bonus time. This company only cares about making a profit and will say whatever to do so even if they lie to their customers.
Reason of review: Bad quality.
Monetary Loss: $8000.
Preferred solution: Let the company propose a solution.
I didn't like: Not delivered what was said, Dishonest sales tactics.