I have had a unit for close to 20 years. When I got it, it was called endless exscape . I could check in one unit,for 7 days check out and go to a different one for 7 days. and just keep doing this as long as i wanted. ( BULL). now its bonuse time. That they want to charge you for, or you cant get in.
My unit is always dirty, when we check in. we clean it to be able to stand it. I even took cockroach from my unit to the staff meeting. But nothing done about it.
Today, 5-4-18 . I comferm my deeded week in Aug. That I will be using my week. I was told that I need a credit card so they can get a deposit of $150. Now. I payed like $16,000 for this unit, and pay over $1,000 a year for maintenance. And have to put a deposit down too? What the , What.?
This place needs sued. And im not the sueing kind. But I really wish I could This scamming company. I wish they would buy it back, so i could be rid of it.
Matt of Quincy , Illinois.
Product or Service Mentioned: Silverleaf Resorts Holiday Inn Vacation Ownership.
Reason of review: Endless list.
Monetary Loss: $30000.
Preferred solution: Full refund.
I didn't like: Every thing.