Today is the 1st of November, I get a call from them asking if I would like to make my payment today. I usually pay on their website.
I have until midnight to make my payment on the 1st. I don't appreciate the phone call. It reminds me of a collection agency, pawn shop or the repo man. It does not make me think of a major corporation with good resorts.
Do they really have the money Or, are they just calling to round about saying, Please pay us now, we need the money. Not very professional at all