Silverleaf Resorts - Review in Hotels and Resorts category from Houston, Texas

46 of 718 Silverleaf Resorts reviews

Stayed at Villages last week.Requested crib at 4 pm, after second request it finally arrived at 9 pm, (infant miserably tired).

Phone never worked.

Asked Stefanie in activity area about starting a movie at 1 pm, her first response was "I just got here and am not punched in yet." Waited 10 minutes and asked her again (she was behind desk) about movie and she replied, "I just got here and punched in, wait a minute".Attitude matched words, if you don't want to help customers Stefanie, get a job where you don't deal with people.

Positive note- crib was nice when we got it, highchair was great, laundry was also a very nice bonus.

This review is a subjective opinion of a user.
Report Comment

More Review Details

Value for money
Quality of Food
Staff
Exchange, Refund and Cancellation Policy
Cleanliness
Quality of Accommodation
Customer service
Billing Practices
Diversity of Products or Services
Location
Price Affordability
Facilities and Services
Website
More

Review category
Hotels and Resorts
review #873978
Had an experience with Silverleaf Resorts? Submit review ›
Helpful? 3 Yes 3 0 No 0
Had the same issue 0 Yes 0
46 of 718 Silverleaf Resorts reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Silverleaf Resorts. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Silverleaf Resorts.
Filing a new complaint about
×