Silverleaf Resorts - Review in Hotels and Resorts category from Houston, Texas

25 of 697 Silverleaf Resorts reviews

Stayed at Villages last week.Requested crib at 4 pm, after second request it finally arrived at 9 pm, (infant miserably tired).

Phone never worked.

Asked Stefanie in activity area about starting a movie at 1 pm, her first response was "I just got here and am not punched in yet." Waited 10 minutes and asked her again (she was behind desk) about movie and she replied, "I just got here and punched in, wait a minute".Attitude matched words, if you don't want to help customers Stefanie, get a job where you don't deal with people.

Positive note- crib was nice when we got it, highchair was great, laundry was also a very nice bonus.

This review is a subjective opinion of a user.
Report Comment

More Review Details

Customer service
Facilities and Services
Cleanliness
Staff
Billing Practices
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Quality of Accommodation
Value for money
Quality of Food
Diversity of Products or Services
Website
More

Review category
Hotels and Resorts
review #873978
Had an experience with Silverleaf Resorts? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 0 Yes 0
25 of 697 Silverleaf Resorts reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Silverleaf Resorts. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Silverleaf Resorts.
Filing a new complaint about
×