Where do I start? I have been a Silverleaf owner for over 20 years, owning a Presidental at Kimberling City in Missouri. I decided to use bonus time to get away for a couple of days at Galveston (Silverleaf) and that is when everything went downhill. Ever since Holiday...Read more
I didn't like
- Customer service
I have been a Silverleaf Resort owner for over 20 years. Purchasing a Presidential with Endless Escape (paid top dollar). And ever since Holiday Inn Resorts took over it has gone down hill. Once I was able to check out at Noon and now they require me to check out at...Read more
I didn't like
- Resort and staff
- Room unit and staff
Arrived at Holiday Hills dirty sheets in front of studio. Ant trail into unit. No remote. 2 half rolls of toilet paper in each bathroom. Was told by office since HI took over guest have to buy their own toilet paper. AC froze up, maintenance called while we were out...Read more
Short Review on November 24, 2016
I have never get the benefits they offer me or what I expected, when i ask for a spot they never have space, and we are spending money for nathing, it has been the worse esperience that i have had, they told me that the contract can easily be canceled but is another big lie, i wish if somebody has the same complaint tell me what can i do to finish with this nightmare.
Silverleaf Resorts Sales Representative Review
Spoke to sales rep who works in Middletown thinks he goes by the name Giovanni, Def lied n scam us all the once we showed up to the resort. Do not allow silverleaf lies and scam to persuade you to buy. Awful experience.
Short Review on November 04, 2016
Don't fall for their scam has to take vacation solo because they never mentioned pesk times until after we purchased our contract
Short Review on September 10, 2016
They are crooks. They lied to us over and over again. We were scammed out of $8,000. If you are considering buying I recommend audio taping the transaction because what they tell you is NOT what your signing.
Class action lawsuits pay the attorney on the case massive amounts and very little to the actual client who was wronged. Sue them individually because yes, you had a contract and rights, they came in and bought the owners out but your contract is still just that, a...Read more
To all existing Silverleaf timeshare owners. As you may all know by now Silverleaf has been sold to Holiday Vacations. This might seem to be a great move on the surface but please hang on for the downside. Those existing owners of Silverleaf properties that are in or...Read more
Over Charging everyone for dues mine keeps going up and since Holiday in bought them out they went up again in the same year. One of their employees that quit said they are not suppose to be charging a fee. They are doing this for their own purposes such as vacations...Read more
I didn't like
- Changing permanent prices
- Monthly high dues
We have been Silverleaf owners for 15 years. We bought the Galveston Beach resort week 10 years ago. Owned now by Holiday inn. Enjoying the points and vacationing in Galveston now. I feel we gained in the transition. More time for bonas stay and the points are working...Read more
Signed Contract in 2012, none of the sales promises were valid. Canceled each month speaking to a diff mgr. Kept making payments until 2014. Hired : Timeshare Advocacy International , Sales rep in Texas: Kevin Hanson. NOTE:::: Mr. Hanson is now Regional Sales Director...Read more
We have tried to give back our timeshare, but they always say they don't do that. Also, timeshares never yield what you pay for them. Selling the timeshare is very expensive and requires upfront money. Plus not sure if you can trust the company who calls to ask you to...Read more
We own not one but three deeds with this company. The third is because we were already owners with Holiday Club Inn/Orange Lake, and now they've merged with Silverleaf. Like a fool I dropped my name into a box at a mall to win either $49k or a car. I got called to go...Read more
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