Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

Claim they don't strong arm you into buying timeshare. Wrong--you tell them no then they get supervisor/other "customer relations' person to assist you.

Offer all these neat deals, added perks, discounted anything to get you to sign. Had to leave as I had to go to work and was told, "just take another minute". Then a second and third suit and tie show up to try and convince me to take "this really awesome deal not offered to others" and "tailored for me" based on my needs, interest and financial situation. Finally had to get nasty with them and leave.

I refuse to attend any updates as this is just a ruse to get you in to commit more money to something I personally don't use nor want.

Product or Service Mentioned: Silverleaf Resorts Vacation Ownership.

Reason of review: Poor customer service.

I didn't like: Way silverleaf has over sold property in the past 5 years, Pressure into buying or upgrading process, Unable to find balance owed on website for my account.

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If you were able to get way from them without buying anything count your blessing and keep running and don't look back.

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