Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
Quality of Food
Value for money

They took my father for a whole bunch. I recently became power of attorney to get things straight.

If at any point they come up with a law suit. We want to be on board. They shouldn't be allowed to ever sell another time share. I've seen bank withdraws and he has absolutely nothing to show for it.

He is combined to a bed. The practices are unethical. We would love a refund of never using the facility and an explanation on why they choose to force people into and without explaining that they are going to take their life savings.

My father should not have ever been persuaded to purchase something in his condition. Shame on you.

Product or Service Mentioned: Silverleaf Resorts Customer Care.

Reason of review: Poor business practices. Taking advantage of the elderly.

Monetary Loss: $9000.

Preferred solution: Let the company propose a solution.

I didn't like: Being cheated out of my retirement.

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