this company should have negative stars for being heartless. i own three vacation weeks with silver leaf.
two of the mortgages are paid off. my son had cancer last year. i am very happy that he is now cancer free. i could not work for a good part of last year and this year.
i always managed to pay something on the account. last month i paid $600.00 on the account. i am so fed up with silver leaf that i have made arrangements to free up some money to pay off the remainder of the mortgage which should be around 1200.00. i have called three times and keep getting transferred to the operators in the philippians who are very rude and have informed me that i am in "stage 3 foreclosure'.
what!!! do me a favor, take me to court! i am taking time out of my day to work this out and they are rude. i called the corporate offices - members services and i explained the entire situation, without raising my voice and the guy hung up on me.
i hope that conversation was taped. on another note : the salesman will tell you whatever they have to to close the deal and when it comes time to come through on their end, everyone points the finger at someone else.
don't do business with this company. it's bad karma.
Monetary Loss: $500.