we have owned a timeshare for 22 years, and have not been able to use it for 9 years, after believing and falling for an upgrade PITCH.
We finally thought we were getting resolution, and met with two polite employees who agreed with our issues, and even reviewed all of the documentation and came up with n agreeable resolution. But in wale a TEXAN n the Berkshires, from corporate,and his attitude was bigger was nasty.
He began the conversation by stating he hey wanted their money. Michael Morrell should be fired, his "customer service" attitude defies logic, his threatening to ll security on me for stating the facts, deplorable.
Monetary Loss: $25.