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Silverleaf Resorts, Inc., has been around for more than a decade. They've used a marketing scheme aimed at lower middle class families, promising far more than they ever delivered. They've lured people with the promise of "free gifts" to meetings at resorts where they've applied a number of tactics, some unethical and some illegal, to persuade families to buy a timeshare property. Unscrupulous salespeople manipulated prices of timeshares to convince buyers they were getting a "good deal." They sold deeds in "blue" and "white" zones at "great prices" explaining to prospective owners that the time could be exchanged with RCI for better locations and times, and promising buyers they would be able to upgrade when they'd paid off their blue or white deed. Upgrades meant applying the full value of their deed as down payment to a *red" deed and/or a different location to give them better access and benefits."  An upgrade carried with it all the benefits and perks it held originally, many of which are no longer offered but are guaranteed within the deeds themselves. The "ultimate" upgrade they promised was for "Presidents Club" deeds offering even more perks and exclusivity. Timeshares were sold not only as recreational and vacation opportunities but as investments which could be passed down to children, etc., as any property can be passed on.

Up until 2011 Silverleaf properties were of marginally equal value to the money paid. This is especially true for "blue" and "white" deeds. Benefits of ownership, including unfettered access to resorts any time of year without cost and free access to RV/Campsites, enhanced the value of timeshares. The promise that a timeshare could be upgraded added value. The option of swapping time with RCI was possible. Finally, the timeshare was owned, not leased. Thus, in spite of its marketing and sales practices, Silverleaf in general balanced costs with value. This is no longer the case.

The sale by stockholders of Silverleaf Resorts Inc. to Cerberus Capital Management, LP was an abandonment of owners and a slap in their face. In spite of how Silverleaf seduced and manipulated families to buy properties they could barely afford in the first place, before Cerberus came into the picture Silverleaf did honor the promises of free access to resorts and RV/Camping sites. Customer service at resorts was courteous, at least. There was no attempt to gouge owners out of additional money via usury prices and fees. And the promised option to upgrade remained intact. With Cerberus came a ruthless determination to milk profits from owners by charging for services guaranteed to be free. They now charge fees for access to resorts. Silverleaf has reneged on the promise that deeds could be upgraded. Prices charged by vendors have been inflated. Moreover, the very nature and practices of Cerberus Capital Management, LP, in the past places the viability and value of deeds, especially blue or white deeds and those at "getaway" resorts, at extreme risk.

Silverleaf now caters to higher income, upper class owners and buyers at the exclusion of people who were once its primary market. It has chosen to focus on the wishes of upper class owners rather than the average families, many of them minorities, who hold thousands of blue and white deeds and/or deeds at "Getaway" resorts. Fees and limitations are not only a source of additional income for profit-hungry Silverleaf/Cerberus but a not-so-subtle means of excluding certain populations by making their day visits unaffordable and the value of the deed not worth the payments being made. Thus Silverleaf/Cerberus is actively involved in deliberate racial and class discrimination against its those who own timeshares with the company.

Silverleaf/Cerberus has begun to promote their "Diamond Club" program with gusto, an effort to sell a second unit to owners who hold one already. Stirred into their sales pitch is a "Plus Plus Program" which is a package of benefits that should be free and are included in many older deeds already for an additional and exceptionally high price. Many, if not most, of the timeshares they are trying to sell as second units are repossessions. In other words, their lower income owners, the ones they suckered into buying more than they could afford, are now defaulting and loosing their entire investments. Those deeds are being stripped of their original benefits and turned back into this "Diamond Club" push which sells those benefits as an added bonus for more money! The target market for this "Diamond Club" program is owners of higher income strata. This is another indication that Silverleaf is moving towards becoming a playground of the elite even as it walks upon the backs of those who made it what it is.

There are indications that Silverleaf/Cerberus will end sales of timeshares altogether within a year or two, opting for leases instead. If such is the case then the question of what happens to owned units comes into play. Will Silverleaf/Cerberus continue to push out lower income/minority families using fees, charges and etc., so the units they default on can be leased? This seems likely.

Then there's the question of which properties will Silverleaf/Cerberus hold valuable and which ones are likely to go on the chopping block. Silverleaf/Cerberus is in the process of adding properties in high volume destinations such as Las Vegas and the Wisconsin Dells. The focus is, yet again, upon high volume, high price for wealthy owners (and leasers). Resorts classed as "getaway" are in remote locations unlikely to draw the crowds or the type of ownership Silverleaf appears to be focusing upon. How soon before owners of timeshares at a "getaway" resort find themselves holding a property being sold off? And what happens to those deeds then?

The fact is that owners of Silverleaf timeshares who are not wealthy are getting royally screwed. The line dividing happy owners with those who feel insulted and defrauded is clear. Which side of this line owners fall upon is mostly determined by the owner's bank acount. It's not a new story but it's a growing trend in America. Silverleaf has gone the way of most companies, joining the ranks of rich corporations opting for profit to the exclusion of honest, working Americans upon whose backs Silverleaf was built. It's unfair, to say the least. But it's more than that. The change of ownership and policies make Silverleaf a sham and a fraud. It places Silverleaf in breach of contract with owners. And it makes Silverleaf and its management liable for losses owners have incurred due to Silverleaf's callous disregard for their rights as owners.

This blog exists to encourage owners and those who have lost property to Silverleaf collections not to walk away but to join in a voice of one to protest, to inform the public, to demand redress, and to seek restitution. We, the "bread and butter" of Silverleaf's existence, should not fade away into the night with the bootprints of Silverleaf management upon our back. We should take our stand. We should demand our voice be heard. Otherwise we may as well burn not only our deeds but the Constitution itself because we will be surrendering our rights as citizens to corporate monsters such as Silverleaf/Cerberus has become as far too many Americans have done already.

silverleafprotest at Wordpress.com

Review about: Silverleaf Resorts Vacation Ownership.

Monetary Loss: $2500.

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TIMESHARE ADVOCATE
#712019

I can help you to stop your monthly payments, protect your credit and get you out of your loan balance. In some cases we have even got some of our client's a refund based on fraud and misrepresentation.

We have successfully helped over 4000 clients so far and we have offices in Houston, Austin & San Antonio with Licensed Texas Realtors.

We are accredited with the BBB and have an A rating! Visit us on the web at TimeshareGone.com and ask to speak with Kevin Hanson or give me a call at 713-554-3334

TIMESHARE ADVOCATE
#648312

After only 4 years in business, Timeshare Advocacy International, LLC (TAI) has completed over 4,000 Timeshare contract terminations. Saving our clients over $32 “million” dollars in total timeshare liabilities.

TAI assists timeshare consumers who feel they have been lied to, misled, or had deceptive sales tactics used against them in the purchase or upgrade of a timeshare. Additionally, TAI helps those who no longer want the timeshare to transfer the ownership out of their names thus removing them from any future dealings with the timeshare company. Whether you are paid in full or still have a loan balance on your timeshare, we can help!

If you feel like you have been the victim of timeshare fraud or misrepresentation call today for a free consultation!

Kevin Hanson

Texas Regional Sales Director

Licensed Texas Realtor since 1996

Timeshare Advocacy International, LLC

kevin@timesharegone.com

www.TimeshareGone.com

713-554-3334 Ext 805

936-689-6690 mobile

Anonymous
#604111

Please contact me back Ted.

TIMESHARE ADVOCATE
#548731

.

Timeshare Advocacy International is the leader in timeshare contract resolutions!

If you have been a victim of deceptive sales practices during your purchase or upgrade of your timeshare we have the solution. We are the only advocacy group in the U.S. that focuses on deceptive sales practices within the timeshare industry that is accredited with the BBB .

Additionally, we are the only company to win in court against the biggest timeshare company in the U.S. Timeshare Advocacy International Wins Lawsuit against World’s Largest Resort.

In November of 2010 TAI was sued by the largest timeshare developer in the world for assisting timeshare owners out of their contracts with their resort. The charges ranged from violating the Tennessee Uniformed Secrets Act, Tennessee Consumer Rights Act, unauthorized practice of law, intentional interference with business relationships, civil conspiracy, breach of contract, unfair competition, procurement of breach of contract, and unjust enrichment. On July 19, 2012 it took a jury less than 45 minutes to deliberate and return a verdict of “Not Guilty” on all charges.

“We are excited to finally have this decision behind us so we can now focus on one thing, and that is our clients. During the last 2 years they have been trying to do one thing and that is to shut us up and bankrupt us through the court system. We always felt that at the end of the day a jury would see that TAI is in the business to help people. If the timeshare industry would stop lying and sell their product honestly we would be out of business,” said Sean Austin.

“The jury’s verdict represents a victory for free speech and free enterprise, and against corporate bullying,” said Austin’s attorney, Greg Oakley of DHPM PC in a press release.

Timeshare Advocacy International is headquartered in Mount Juliet, TN and currently has a staff of 19 that do nothing but consult, coach, and mentor timeshare owners who have been deceived during their purchase or upgrade of their timeshares. “We specialize in helping timeshare owners not only get out of their timeshare contracts if they were lied to, but we also help them understand what happened and how they were scammed so this hopefully will not happen again!

If you feel like you have been the victim of timeshare fraud or misrepresentation call today for a free consultation!

pissedconsumer@timesharegone.com

Licensed Texas Realtor Since 1996

Kevin Hanson (Timeshare Advocate)

Regional Sales Director

Timeshare Advocacy International

855.702.6636 or 713.554.3334 Ext.805

Anonymous
#538070

If there is ever a class action suit I have been lied to and scammed, someone please contact me...

TIMESHARE ADVOCATE
#524308

.

*CANCEL YOUR SILVERLEAF TIMESHARE*SIX HOUSTON AREA LOCATIONS*LICENSED TEXAS REALTOR*

After only 3 years in business, Timeshare Advocacy International, LLC (TAI) has completed over 1,200 Timeshare contract terminations. Saving our clients over $32 “million” dollars in total timeshare liabilities. We offer guaranteed results for all qualified properties.

TAI assists timeshare consumers who feel they have been lied to, misled, or had deceptive sales tactics used against them in the purchase or upgrade of a timeshare. Additionally, TAI helps those who no longer want the timeshare to transfer the ownership out of their names thus removing them from any future dealings with the timeshare company. Whether you are paid in full or still have a loan balance on your timeshare, we can help!

TAI is committed to working closely with local timeshare owners. Our consultants advise you on how not to fall prey to the fraud and scams that are affecting owners worldwide. Why take the chance of becoming a victim to some out of state company?

Texas Licensed, Real Estate Professional.

CALL TODAY! (713) 554-3334 Ext. 805

Kevin Hanson

Licensed Timeshare Advocate

Kevin@timesharegone.com

outlawgirl
#522341

I own a Presidential and an Ambassador condo at Hill Country Resorts and what Ted says is true. I am a "Diamond Member" and am supposed to have all of these so called "Priveledges" and we are not getting them.

Every single time you call there is always someone different, you can't talk to the same person twice, the amenities at the condos have gone way way down, you can never get bonus time EVER!! and we were promised during the sale that Diamond Members were ALWAYS first on the list to get Bonus Time. Not only are we RCI members too they don't care about what they promised you. They in NO WAY WHATSOEVER HONOR THEIR AGREEMENTS.

The money for the condos are taken directly from my checking account and they change the amounts and don't even let you know. The salespeople honest to God lie to you to get the sale and I have it in writing the things that they promised but they don't care. The condos are deeded to you with a promise that you could pass them down to your children....HA! They changed the paperwork from the copies I received and where I had signed they had TYPED my name in naming themselves the successor to my condos.

And when they are paid off then what? You never EVER own them because the very same condo you supposedly "own" is owned by someone else the other 51 weeks a year so they are making the same profit FIFTY TWO TIMES ON THE SAME UNIT!! Their marketing is a SCAM!! I have talked to the president of the company who does not care, I have talked to the owner services division who does not care, and I have talked to the people at the resort themselves, who not only do not care but claims they can do nothing about it when it was them who sold the condos in the first place.

Just a word of warning DO NOT BUY FROM SILVERLEAF...IT'S A SCAM. We should all get a class action suit against this company because it's totally ridiculous how many people are getting lied to and losing their money every single day.

tedgresham
#520737

I believe if we could find enough people, we could do something. I'm trying to build a list. lufkin_tx at live com.

Anonymous
to Ted Gresham San Antonio, Texas, United States #587752

Im in. I just got lured yesterday but i have 5 days to cancel the membership bs

Anonymous
#520634

Is a class action suit for breach of contract/deed being considered? I bought a camping membership back in the 80's which yeah, is supposed to be something I could will/give to someone.

I paid for it years ago and have paid monthly fees ever since. Free tent or rv camping was guaranteed. Now it is cheaper to camp at a Coast to Coast resort. No notices were sent out saying the board had made changes.

I found out about major changes when we went there for the day. Virtually no rv campers were there and absolutely no tent camping is allowed anymore.

This just doesn't seem legal to me, but I am powerless to do anything about it from a legal standpoint on my own. There has to be a lot of people out there just like me who feel that they have just had their contracts/deeds thrown in their faces and surely someone has the legal expertise to get something like this going.

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