Not resolved

We went out yesterday and waited 75 minutes past our appt time but no sign of any representative. I told the desk girl, (obviously hired for the neckline of her shirt and not for any customer service experience), "you have 15 minutes to find a rep or we're leaving". After 12 more minutes

a "manager" came out and introduced himself. I explained we'd been there almost and hour and a half and there were still a whole bunch of folks in line before us. He offered an apology for the delay and said there would be somebody with us in ten minutes. I reiterated my previous promise and said he had three minutes. He went inside to berate the desk staff. At the end of those three minutes I poked my head inside and told him we were leaving. All he could say was, "Thanks for coming, have a safe drive".

I then entered the room, approached the small group gathered around and told them, "I'm a small business owner and if one of my employees showed such a cavalier attitude about a potential customer leaving they'd be granted an opportunity to find employment elsewhere....immediately", particularly a customer that obviously has more disposable income than than mouth-breathing, beer-swilling troglodytes in this waiting area." Crickets.

Bottom line? If they are that laissez-faire about how they treat potential customers imagine how little thought and effort goes into pleasing the folks that actually fall for these tricks. screaming!

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Timeshare Advocacy International is the leader in timeshare contract resolutions!

If you have been a victim of deceptive sales practices during your purchase or upgrade of your timeshare we have the solution. We are the only advocacy group in the U.S. that focuses on deceptive sales practices within the timeshare industry that is accredited with the BBB .

Additionally, we are the only company to win in court against the biggest timeshare company in the U.S.

Timeshare Advocacy International Wins Lawsuit against World’s Largest Resort.

In November of 2010 TAI was sued by the largest timeshare developer in the world for assisting timeshare owners out of their contracts with their resort. The charges ranged from violating the Tennessee Uniformed Secrets Act, Tennessee Consumer Rights Act, unauthorized practice of law, intentional interference with business relationships, civil conspiracy, breach of contract, unfair competition, procurement of breach of contract, and unjust enrichment. On July 19, 2012 it took a jury less than 45 minutes to deliberate and return a verdict of “Not Guilty” on all charges.

“We are excited to finally have this decision behind us so we can now focus on one thing, and that is our clients. During the last 2 years they have been trying to do one thing and that is to shut us up and bankrupt us through the court system. We always felt that at the end of the day a jury would see that TAI is in the business to help people. If the timeshare industry would stop lying and sell their product honestly we would be out of business,” said Sean Austin.

“The jury’s verdict represents a victory for free speech and free enterprise, and against corporate bullying,” said Austin’s attorney, Greg Oakley of DHPM PC in a press release.

Timeshare Advocacy International is headquartered in Mount Juliet, TN and currently has a staff of 19 that do nothing but consult, coach, and mentor timeshare owners who have been deceived during their purchase or upgrade of their timeshares. “We specialize in helping timeshare owners not only get out of their timeshare contracts if they were lied to, but we also help them understand what happened and how they were scammed so this hopefully will not happen again!

If you feel like you have been the victim of timeshare fraud or misrepresentation call today for a free consultation!

Licensed Texas Realtor Since 1996

Kevin Hanson (Timeshare Advocate)

Regional Sales Director

Timeshare Advocacy International

855.702.6636 or 713.554.3334 Ext.805


Try will say anything to acustomer to sell you timeshare.

Alot of smiles and BS

. They just want to lock you in to a highly inflated price $30k and up and then tack on the montly maint charge too. Beware,


Anchor blue missed point...he didn't ask to be placed ahead of anybody...NOBODY should have waited that long. Although, I would have left the disposable income part out; it is really irrelevant.


thats what u got for assuming u come first before others there before u... your"disposable income" didnt help u then did it

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