Silverleaf Resorts Handicapped Disrespect
In an effort to be brief, I will make this as short as possible. I was invited to Silverleaf resorts at to the Villages in Flint, Texas. As a presidential suite owner I was told that I would be accommodated at and the ADA facility. I was told that there may not be enough room at that time to have a presidential suite. However, I was promised an ADA Accommodation so that my family and I would have a "wonderful time". Every computer within the Silverleaf complex indicates the severity of my handicap. Not only did they ignore the computer instructions to provide handicapped accessible facility at any time I was on their property. My son suggested videotaping with the phone the impossibly difficult negotiations I had to make with my wheelchair. I caught my hand on one of these videos the pain I had to endure because I caught my hand on a doorknob trying to enter my room. I upgraded to the presidential suite because I had been promised once again a more accessible unit. This promise said been going on for 20 years, and that is a long as this is been going on. I have talked to everybody from the managers on site to the basic secretaries at corporate headquarters, or that is who they say they were with. The last 20 years has been a horror story for my entire family in very painful for me. If you talk and pass these videos and comments to others it will be of great help. I was shot in the head in Vietnam in 1966 and have been in a wheelchair ever since.
Thank you very much,
Mike Read, USMC, (Ret), LCDC(Ret); & Family