Not resolved

We visited the Villages Tues night and Wed. We arrived at the Waterpark approximately 12:30.

I made it to the window and had to run back to my car to get my member card. Upon returning the young lady at the window said that the computers shut down and there would be about a 15 minute wait. 15 turned to 30 then 45. With about 50 angry, disgruntled,HOT KIDS AND MEMBERS WE DIDN'T EVEN GET AN OFFER FOR WATER.

THEY STARTED WE WOULD NEED CASH. WE ONLY HAD CREDIT OR BANK CARD SO MY HUSBAND LEFT TO GO TO AN ATM TO WITHDRAW CASH(3.00) when he returned still to wait they informed us they could take the CARD. Stl no offer to have adrinkor come inside to wait and would not give us a discount at the park. Very poor service in 90+ degree wether!


WOULD LIKE SOME KIND OF COMPENSATION for inconvenience! 318-453-6460

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