Horrible expierence!!! They deducted $700 out of my account after they recieved a cancelation notice from me!
And after I contacted them about it for a refund, the customer service was horrible and extremely unprofessional, csr was speaking to me in a very condencending manner, they told me I wont get a refund until 30 days later!!!
Why would they still deduct my account after au notified them that I wanted to cancel... Scammers, theives, run far away!!!
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problems with payment of cancellation policy. Silverleaf Resorts needs to read this review and look into the issue (if any) according to poster's claims.
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