Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
Quality of Food
Value for money

Horrible customer service. I've tried numerous times to set up via phone call to Silverleaf and in writing to set up auto pay.

They never take notes, they never get the payment set up right, they charge collection fees, promise to retract them and then they say they did not and do not stand behind their word. They do not send you to a higher person in the pecking order. Candace Delise divisional manager out of dallas does nothing to assist the customer. They do not provid a way to sell this horrible timeshare dye to awful service.

Do not but into this racket!!!

It is not worth it. You will regret it.

Product or Service Mentioned: Silverleaf Resorts Customer Care.

Reason of review: Poor customer service.

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