Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
Quality of Food
Value for money

Dont walk away from silverleaf resorts RUN they push timeshares down people throats assuring them they are getting the best deal and right after they make the sale the invite you back to for a new owners meeting where they feed you soggy pasta and wilted salad and proceed to tell you that you didnt get a good deal at all and that for that day only they can upgrade your timeshare for 10k more they have the worst customer service my wife slipped in the main entrance to oak n spruce right infront of the customer service desk and they didnt even ask if she was ok and they claim its a hospitality resort i beg to differ we own a bi annual timeshare from them and are forced to pay mantinance fees every month even on our off years and did i mention the fees keep going up and i dont know what they do with everyones maintenance money the last time i was the the tube tv was all static the cabinet doors were all falling off silverleaf is a scam RUN

Product or Service Mentioned: Silverleaf Resorts Customer Care.

Reason of review: Poor customer service.

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