I have been a Silverleaf owner since 1999. I own two (2) weeks with Silverleaf; one at Holiday Hills in Branson with Endless Escapes, Presidential Red, and a Lodge at Seaside in the summer in the newer Lodge building with the elevator.
I have been very dismayed since they were bought out by Orange Lake and run by Holiday Inn Vacation Club. They no longer give the gifts at check-in, do not have early check in and late check out for its Diamond Club owners. Apparently have done away with the Endless Escapes because when you go online to book any bonus time, the most nights you can select is 3.
I am planning on filing a Deceptive Trade Practice Claim against them. Shawn Fechner
Product or Service Mentioned: Silverleaf Resorts Holiday Hills Vacation Ownership.
Reason of review: Pretty much all of the above.
Preferred solution: Let the company propose a solution.