Hoosick Falls, New York
Not resolved
2.8
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Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
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When I tried to reserve my Oct. week in I was told I had already used it in March.

The problem with that is I have another week that I have purchased in the Spring,week 15. Why would I use week 42, the October week in March when I have another one to use at that time? They tell me I used it, and I can''t prove otherwise.

Anybody thinking about timeshare you'd be smart to steer clear of this company. First,sellers will promise anything during the presentation that will help them sell.

Later on you find out they were lying and they will swear they never said it. I was able to fix those instances with a letter to Corporate, but still the same, save yourselves the trouble and money. Their "dues" also go up every other tear, and I'm afraid the wont stop climbing.

Soon I wil be paying over $100.00 per month for that. $1200.00 a year.

Product or Service Mentioned: Silverleaf Resorts Vacation Ownership.

Reason of review: Poor customer service.

Preferred solution: Full refund.

I liked: Locations.

I didn't like: Misleading sales tactics.

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