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We have been with Silverleaf since the late 1980's and have loved using our Endless Escape. Became Diamond Plus for the extra benefits.

Also added another unit to bring friends and family with us. Have banked our deeded weeks with RCI which enabled us to go to lots of other wonderful places. As of January 2019, Holiday Inn Club Orange Lake will have taken the last of our extra benefits away by charging for EE and BT use.

Since the Silverleaf owners received the letter stating we would be charged for Bonus Time and Endless Escape, a lot of unhappy Silverleaf owners are filing complaints with the Attorney General in the state they live in. Plus several are filing with the Attorney General in every state where there is a Silverleaf resort.

The more owners who file with the Attorney General the better. They are more likely to look into the problem when they get 100 complaints than if they only get 10. Complaints and bad reviews are going to the BBB, also to the travel sites where Holiday Inn Orange Lake is advertising our resorts for rent to the general public. I believe all of this can be done online.

None of us knows if this will do any good or not, or help us to get back the benefits that Holiday Inn Club Orange Lake has taken from us, but it will do more than just complaining among ourselves.

I am in the process of gathering up the information I will need to file my complaints. Hope you will do the same.

Reason of review: Pricing issue.

Silverleaf Resorts Pros: Pre-holiday inn resort takeover when i was a valued customer, Spending time there with family and friends, Locations.

Silverleaf Resorts Cons: Benefits already paid for being taken away by holiday inn club.

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Guest

You can probably find AG by doing a google search.Attorney General for your state, the state your home resort is in and other states that have HICV resorts

Guest

If you happen to have the attorney general offices please share this information so others can file a complaint also. Iโ€™m not familiar with doing this so would not know how to begin. Thanks in advance.

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