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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

I would not recommend this place. If you were approached by sales person to sell you a vacation package and all you have to do is attend a timeshare presentation, STAY AWAY.

They will charge you for a package and after you attend the presentation you will receive another vacation package. However there are hidden costs on top of their initial charge. I had to pay $139 at the mall to the sales person and then another $100 for the vacation getaway package.

I would recommend you stay away from the sales person!!!! There are hidden cost afterwards

Reason of review: Poor customer service.

Monetary Loss: $139.

Preferred solution: Full refund.

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Ma'am the cost aren't hidden, you are told after you book your first vaca that you will be charged a $100 tax charge and whatever is not used will be returned to you, I've taken the tour and second vaca I'm still unsure on how $269 is unfair for two vacations and if you would of read your contract you would of learned about these "hidden" cost

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