I signed up for one of their trips at The State Fair of Texas on Oct. 2, 2013 and after reviewing all of the complaints they have against them I promptly (within a week) sent them a certified letter asking for a cancellation and refund.
Well it is now Jan. 7, 2014 and still no refund in my mailbox. I was lied to last time I called them and was told it was sent to the guest I listed on the sign up form...no possible way that could have happened as they did not have this persons address listed nor did they have a photo copy of this persons license. One problem I have with that is why would you even send a refund to someone who you did not charge?
They charged MY credit card. They said they would mail me another refund check and I still have yet to receive it.
I am so glad I did not waste my time on one of these bogus trips. I want my $ Silverleaf Resorts!!