hey all, saw all the reviews and comments so I thought I would chime in.as for bonus time, id have to say this, I have never had a problem getting a reservation, I live in NY, so we go to Oak n spruce, it's only 2 hr drive, but we book online, and never had an issue. my problem is that we purchased and upgraded to a presidential suite, we have never once got a presidential room.
ive tried all kinds of scenarios to get this room, but nothing. come to find out they trade these out with other companies as well, I booked my bonus time 2 weeks in advance and was talking to a couple who where staying in a presidential that booked it the night before they showed up, which was 2 weeks after I booked, so whats the deal with that. and rci. lol joke hidden fee after hidden fee.
and never have a place I'm interested in going, for a year trying to book Ireland nothing, and I have a 3 year search actively going still nothing. :-(
Product or Service Mentioned: Silverleaf Resorts Vacation Ownership.
Reason of review: Poor customer service.