Reston, Virginia
4 comments

While I visited Silverleaf Hill Country Resort in Lake Canyon, TX just a few weeks ago (October 2010), someone with keys to the unit (an emloyee?) entered my unit while I was sleeping and stole my glasses and camera.The security stagg and RCI representative there are very nonchalant about the issue.

I made a report to the local sheriff's office but I doubt if the guilty party will be found.Not only do I have no pictures to show for my vacation, I could have been physically harmed if I had awakened to find someone in the unit.

Review about: Silverleaf Resorts Vacation Ownership.

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TIMESHARE ADVOCATE
#548867

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TIMESHARE ADVOCATE
#524714

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secret identity
#216684

I am sorry to hear about your experience a hill country resort.I am an employee of 1 year.

I am surprised to hear that. I have noticed since i have worked there the honesty of the employees. lost items are found by employees all the time and turned it to us. Their honesty surprises me sometimes.

When you see an 18 year old pool attendamt bring in a $15,000.00 bracelet...im amazed. I am sure there is a bad aple in every bunch though. However it would be easy to make a copy of the key and come back at another time. As far as the fact that nobdy seemed to care.

I would call Chad Lowery the resort manager and let him know whats up.Good Luck!

LISA
#208723

YOU CAN GET OUT OF SILVERLEAF CONTRACT BY FILING A BBB COMPLAINT AND WHEN THEY ASK YOU WHAT IS YOUR RECOURSE YOU TELL THEM YOU WANT OUT OF THE CONTRACT. YOU WONT GET ANY MONEY BACK THAT YOU PUT INTO IT BUT YOU WONT PAY NO MORE OR OWE THEM ANYTHING

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