signed up for a trial that would last 1 year giving us use of the grounds. We tried to book a reservation for our rv and were told that the area we wanted to go to in tyler didn't have rv access.
This was after our sales rep had told us multiple times that there was rv access at this site. We tried to cancel that day. They told us in order to cancel we had to talk to the sales rep. Sales rep said he would have it cancelled that day.
I asked him what paperwork I needed to sign and he told me it was not nesessary as it was just a trial offer. The next month we had $270 deducted out of my account. called and was told nothing was ever done by the rep. Completely lied to.
No refund offered. They wont let me use the "product" just a complete scam. Even the free stuff isn't free.
send them money to hold the reservation and they keep it and tell you there are no available dates to use your vacation. HIGH PRESSURE SALE.
Product or Service Mentioned: Silverleaf Resorts Vacation Ownership.