Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Facilities and Services
Price Affordability
Quality of Accommodation
Value for money

Purchased a timeshare from them and I have almost paid it off. In order to move it along and be done, I have doubled the monthly payments.

At this point I should be finished yet they are calling for additional payments.

When I call requesting a breakdown of the monthly charges, they come up over $100.00 short of my payment for the last two months yet I'm still being told my payments are short.

I requested a supervisor and was denied. When I requested to speak to another representative, I was denied.

I wish I had done the research before spending my hard-earned money but it isn't too late to help someone else.

Product or Service Mentioned: Silverleaf Resorts Vacation Ownership.

Reason of review: Problems with payment.

Monetary Loss: $200.

Preferred solution: Price reduction.

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